Co-sourcing: Why You Should Combine Your Internal IT With Managed Services

Published on June 3, 2021

When you’re running a small company, it’s not practical to get additional resources to meet your changing requirements.

Even when you already have someone to manage tech tasks for you, ensuring operational efficiency can be a challenge. At this point, you’ll wish you sought help sooner.

To make sure that nothing falls through the cracks, many organizations co-source some of their IT functions to a managed service provider.

Co-sourcing leverages you with a low-cost, highly trained technology partner who can help you get things done your way. This leaves your internal IT team to focus on the highest value projects for your company.

In this article, we’ll show you what co-sourcing is and why we are your reliable partner in delivering your critical tech requirements.

What is co-sourcing?

Co-sourcing allows companies to use an MSP’s resources to run, manage and secure their infrastructure daily.

That means that your internal IT staff still has complete control over operations; the managed services provider supplements the infrastructure and additional manpower that are costly to have on your own.

By co-sourcing certain IT services to an MSP, you not only free up your time. You also reduce operating costs (OPEX).

Why choose CyberHAWKS for IT co-sourcing?

1. We don’t replace your IT Staff. We make them better!

It’s been said that two heads are better than one; and in the world of IT, nothing could be truer.

When you combine your IT support with ours, you get a team of experts with a vast array of experience and knowledge who will work together to resolve your business problems.

We see a lot of different challenges in our daily operations, which means that if you have a problem, chances are we’ve not only seen it before, but we’ve also solved it.

We also get the opportunity to see how other businesses are improving operations, customer service, and efficiency through technology, and then we pass those insights to you.

And since you’ll have our proactive monitoring services, we’ll head off any issues before they become headaches for you.

2. With Co-Managed IT, we’re not a vendor. We’re a partner.

Whether it’s a specific skill set (like SQL, SOC, or DevOPS), or a higher skill level, we’ve got a solution that can be tailored to your needs.

3. You won’t have to manage us, and we’ll never ask for time off, sick leave, or vacation.

We’ll make sure we have a technician on-call always so you don’t have to worry about being left without support.

4. Through co-sourcing, we can monitor your network 24/7/365 and PREVENT problems BEFORE they interrupt your business.

Thanks to our monitoring software, we can remotely monitor, repair, and maintain your network to avoid disasters from happening in the first place.

This means that not only are these items monitored but they’re also documented. This includes hardware and software inventories, licensing, testing of backups, and more.

5. We customize the agreement based on the needs of your organization.

No long-term commitment. We’re here to provide the support you need, including high availability solutions, replication, performance analysis, and BI development support.

On top of that, we serve your complex IT requirements:

  • We support the servers while you support your desktops and end-users
  • We monitor your network around the clock, and you can call us when you need additional help
  • We provide and manage your backups, endpoint security, and virtual infrastructure

Would IT co-sourcing benefit you?

We want to continue discussing all the benefits you get when you co-source with us. You can schedule a strategy call here. For more information, please call us at 800-314-5835.

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