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Cybersecurity

Should you stop getting home security cameras?

Published on June 11, 2021



Home security cameras serve as your extra pair of eyes when you’re not on your property. But with hundreds of Eufy customers gaining accidental access to strangers’ camera feeds, how can you be sure that no one is spying on you? 

Eufy confirmed in a statement that there was a software glitch, allowing some 712 Eufy home security camera owners to see supposedly private footage of other users’ homes. But more than that, some users on Anker’s forums and Reddit said that they were able to see other users’ previously recorded footage and account details. 

Eufy’s official statement on their home security camera:

If you’re currently using Eufy security cameras and you think you might be affected by this incident, here’s the company’s official statement: 

During a software update performed on our server in the United States on May 17th at 4:50 AM EDT, a bug occurred affecting a limited number of users in the United States, Canada, Mexico, Cuba, New Zealand, Australia, and Argentina. Users in Europe and other regions remain unaffected. Our engineering team identified the issue at 5:30 AM EDT and immediately rolled back the server version and deployed an emergency update. The incident was fixed at 6:30 AM EDT. We have confirmed that a total of 712 users were affected in this case. 

Although the issue has been resolved, we recommend users in the affected countries (US, Canada, Mexico, Argentina, New Zealand, Australia, and Cuba) to: 

  1. Please unplug and then reconnect the Eufy security home base. 
  2. Log out of the Eufy security app and log in again. 

All of our user video data is stored locally on the users’ devices. As a service provider, Eufy provides account management, device management, and remote P2P access for users through AWS servers. All stored data and account information is encrypted. 

In order to avoid this happening in the future, we are taking the following steps: 

  1. We are upgrading our network architecture and strengthening our two-way authentication mechanism between the servers, devices, and the Eufy Security app. 
  2. We are upgrading our servers to improve their processing capacity in order to eliminate potential risks. 
  3. We are also in the process of obtaining the TUV and BSI Privacy Information Management System (PIMS) certifications which will further improve our product security. 

We understand that we need to build trust again with you, our customers. We are incredibly sorry and promise to take all the necessary measures to prevent this from ever happening again. Thank you for trusting us with your security and our team is available 24/7 at [email protected] and Mon-Fri 9AM-5PM (PT) through our online chat on eufylife.com 

Should you stop installing security cameras? 

There is no doubt that incidents like this shouldn’t fall through the cracks. But before reconsidering installing security cameras for your home or office, it’s important to lay out its benefits. 

Getting video surveillance devices used to be an expensive security measure that only the rich could afford. As technology evolved, more people have gained access to security cameras and used them to increase their level of confidence towards home safety. 

When installing security cameras within and around your premises, you gain peace of mind since you can virtually check in on your property through your mobile devices. You also get immediate alerts when there are unusual or suspicious activities. 

With a burglary happening every 30 seconds according to the FBI’s Uniform Crime Reporting, it’s almost impractical not to get one for yourself.  

After all, security systems not only became much more affordable; these devices also advanced in terms of video camera quality and recording capability. 

What to look for in a home security camera 

At CyberHAWKS, we believe that equipping your home or office with surveillance cameras will benefit you more than it would harm you. However, you need to be stringent when assessing the best security devices for your property. 

Cheap purchases don’t always give you the best bang for your buck, just as more expensive devices don’t necessarily mean that they are more durable. This means that when it comes to choosing your devices, you always have to look beyond the price 

Don’t worry, we highlighted below the most important functionalities to look for in a home security camera before you proceed with your installation. 

1. Night vision 

Most burglaries occur at night, so investing in night vision cameras or at least those that can record high-quality images in low-light conditions will help you record intrusions clearer. 

2. Field of view 

If you want your camera to capture a huge part of your property, then you should consider getting one with a field of view between 130 and 180 degrees. 

Field of view is referred to as the area of coverage that your security camera can see. This allows you to install fewer cameras because you already have much coverage for a bigger space. 

3. Storage 

With the power of technology, you can now access your recorded videos even when you’re away. This is because most security cameras store their footage in the cloud so you can access them using any device at any time. 

In most cases, cloud-enabled security cameras allow you to activate and deactivate the cameras remotely. More than that, you can back up and archive your footage for future use. 

4. Pan-tilt-zoom 

Pan, tilt, and zoom (PTZ) cameras allow you to swivel left to right, tilt up and down, and zoom in and out of a scene. It’s great if your space is small and you don’t want to leave any blind spot unnoticed.  

5. Facial recognition technology 

If you want more advanced home security camera, find one that’s powered by facial recognition technology.  

For example, Google Nest Cams is one of the most impressive cameras that integrated AI-powered facial recognition features.  

What happens is, the camera identifies the faces of each occupant at home then uses that data to generate Familiar Faces alerts. It immediately tells the user when it detects unfamiliar faces in the area. 

Our take-away on home security cameras

Today, home security cameras are no longer a luxury; it has become a need in every home and commercial space. Surveillance cameras create an immediate visual deterrent against burglaries, break-ins, and other forms of intrusions. 

Just be careful about what you install at home. Find the one that gives you the best security and peace of mind before proceeding with the purchase.

As you protect your home against cyber threats and other forms of intrusion, check out our comprehensive guide on cybersecurity. This will serve as your reference in protecting your home as well as your business.

For more information, please visit our CyberHAWKS website or contact us at 800-314-5835.

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